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NEWS / Crisis Management
Human Error Blamed for Spyware-Infected Dell Motherboards
Editor's summary:
Dell is providing some more information via this blog pertaining to the news that some its PowerEdge server motherboards shipped with malware installed.
The company identifies the offending virus as the W32.Spybot worm, and says it "was discovered in flash storage on the motherboard during Dell testing. The malware does not reside in the firmware."
According to Dell, the problem affects less than 1% of motherboards sent via its service and replacement process for the PowerEdge R310, PowerEdge R410, PowerEdge R510 and PowerEdge T410.
Beyond blaming human error, Dell has not publicly disclosed how the virus got onto the motherboards.
Posted by: Chef on Jul. 23, 2010 (10:00 am EST)
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